[Resolved] HDFC Bank — negative balance

1toka4kp

from Pune, Maharashtra

Address:

Verna Goa, South Goa, Goa

Hi, i have salary account in hdfc 5 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -7800 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 7800 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 7800 is huge amount to me. What is the solution?
What is the action will take against this bank.

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Apr 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at [protected]@hdfcbank.com and restate your concerns and also share us the name and address of the branch where you had visited so that we can check and assist you. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

Verified Support

Mar 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our Branch Official Mr. Dipak Desale has contacted you and addressed your queries and concerns. Please feel free to speak to Mr. Dipak Desale on [protected] for any further clarification or assistance.

-Zubin
HDFC Bank Customer Assistance