[Resolved] HDFC Bank — negative balance. | |
Hi, I had a Salary account which has become inactive and they were charging me more than 600 every month and my balance had become -1800 and odd rupees. As per RBI guidelines, banks cannot charge negative balance to their customers. I want to close the account as I am not using it now. Please resolve the issue. I was not informed before, about the charges. I got a message in July about the charges for the month of May. This is not fair I request the bank the waive off the negative balance so that I can close the account. Was this information helpful? | |
Aug 15, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 11, 2019 HDFC Bank Customer Care's response Dear Customer, We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7 For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT To close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link for the address of our branches and ATMs https://bit.ly/2Hqff0y -Nadia HDFC Bank Customer Assistance | |
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