[Resolved]  HDFC Bank — negative balance

Dear sir,

Due to change of my job my salary bank account is change to other bank account so i want you to please deactivate my hdfc salary account which is right now converted into saving account and due to non salary credit in this account my account is going negative and negative and i have no knowleged about that and when i checked this account it goes negative 3500 without any use. Please deactivate this account.
I am sending my account details below

Account no [protected]
Bank branch is gole market new delhi
My phone number is [protected]

Your branch manager told me that this account will automatically deactivate after november but today is march my account not deactivated and it goes minus 10000
Now your branch manager msg me and saying please maintain minimum balance earlier he told me it will deactivate automatically after oct when there is -3000 only
Now -10000 your manager is responsible for this
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May 15, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2020
HDFC Bank Customer Care's response
Dear Customer,

You are requested to visit your nearest branch and meet our Service Officer who will assist and guide you with regards to your query. The complete address and contact details of our Branches are available on www.hdfcbank.com> Find your nearest > Branch.

-Nadia
HDFC Bank Customer Assistance
Apr 06, 2020
Updated by देev राwat
Already visited lots of times your branch manager is not cooperative..
always frustrated he is saying will not deactivate your account please pay charges

Now tell me why should I pay not using your hdfc account for more then two years and always requesting you to deactivate this but instead of deactivating you are charging interest why should I pay tell me
please see RBI Rules for saving account if my problem is not sort out early then I will complain another channel will send you notice soon and will post your scam in social media
Verified Support
Apr 14, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely apologise for delay in respond to your query.
Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Nadia
HDFC Bank Customer Assistance
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