[Resolved] HDFC Bank — Negative balance in Non Active account

AnkitTyagi22

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.hdfcbank.com

Hello Team,

I am not using HDFC bank service since 2013 as i joined some other company in 2013 and that company have differenet bank account. So there is no salary credited to HDFC bank account and it is non operative since 2013.

I have also not made any transaction from HDFC account from last 3.5 years

Still i am getting message of negative balance, i dont want to use HDFC bank services anymore.Please close this account ASAP.

Please waive off this negative balance and close it as i dont need it anymore.I am not able to visit branch that's why mentioning here my problem.

As per RBI bank cannot charge you negative balance for so long.

Awaiting your kind response

Thanks
Ankit Tyagi

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May 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Mar 31, 2017

Updated by AnkitTyagi22 Hello Team,

I have been continuously trying to reach your customer care executive on phone but every time my call gets cut after i provide customer id and phone number.

I have also discussed with your executives 3 years back to close my account but it is still open.And every time negative balance get deducted from my account.

My last company opened this account and now i have other bank account as per new company.

From last 2.5 years i am not using this account.It is strongly recommended to close this or tell me the process to follow for closure of account.

As per RBI Rule bank cannot apply you non maintenance penalty still hdfc deducting amount which is not acceptable anymore,

Account Number : [protected]
Customer Id : 40070966
Contact Number : [protected]

Please close this contact.I am not using this account anymore.I do not have hdfc debit card anymore with me. From last 2.5 yrs i haven't done single transaction

Due to time and location issue i am not able to visit bank for the same.

I have also written the same to rbi regarding this issue.

Please do the needful action and close this account.

Awaiting for your kind response.

--
Thanks

Ankit Tyagi
[protected]

Apr 03, 2017

Updated by AnkitTyagi22 Any update on this.
I didn't get any call also i personally mailed you.

Thanks
Ankit Tyagi

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Comments

David Rehman

My account no. Is [protected]. An amount of Rs22000/- has been put on hold without my consent.Upon asking I have been told that this is because of a credit card I hold, however I do not have a credit card.Please release this amount immediately or else I am filing a case in consumer forum for harassment of Rs 1000000.
Regards,
David Rahman