[Resolved]  HDFC Bank — negative balance of 64, 000+ because of lien bal

Address:Allahabad, Allahabad, Allahabad, Uttar Pradesh, 211008

Hi,

This is to inform you that i had a salary ac with hdfc bank back in 2014 (Account number - [protected] name - vikas mishra) which i used for couple of months and then had to leave the job because of some medical emergency i was also given a credit card from the same hdfc bank with credit card number - [protected] which i payed until i can but because i was not physically fit had no job or source of income situation came to keep this bill aside later when i started working i payed all my dues with all interest and late fee towards the credit card i had with full amount with no settlement i also have an noc for it which i have attached with this complaint. Now when after i did all this and went to the bank to close the ac to close the ac as i have cleared ally dues they denied to help me saying that they cannot do anything from their end as it still shows a lien bal of my credit card and asked me to call customer care for further help which i did as my nearest branch of hdfc advised me when i called customer care they asked me to visit the nearest branch now today is the day that i have visited all the hdfc branch in my district of prayagraj and nobody is willing to help but giving me a new story to run around. So now only help requested from you is to please remove the lien balance from my hdfc ac mentioned above asap after verifying all the dues that i have cleared so that i can open a new hdfc salary ac for me which my company is requiring on urgent basis so please do treat it as high priority or else i would have to loose this job of mine.

Thank you,
Regards
Vikas mishra
Mob - [protected], [protected]
Hdfc account number - [protected]
Ifsc - hdfc0000929
Credit card number - [protected]
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Apr 20, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Zubin
HDFC Bank Customer Assistance
Verified Support
Mar 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

we have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

-Zubin
HDFC Bank Customer Assistance
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