[Resolved]  HDFC Bank — Netbanking unlocking/unfreezing not happening , complaint lodged 2 weeks back

I have called hdfc customer care to block upi as i saw few fraud transactions happened on my other bank upi. Customer care suggested to freeze my netbanking also i said yes. From last 2 weeks i am being redirected from customer care — bank for getting netbanking unfreezed. I have called customer care and visited bank multiple times without any success
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Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2021
HDFC Bank Customer Care's response
Dear Customer,

We understand that you have also raised your concerns at Grievance Redressal vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before June 22, 2021, with an update.

Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

-Zubin
HDFC Bank Customer Assistance
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