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[Resolved]  HDFC Bank — Not Providing EMI Option at all

Address:Chennai, Tamil Nadu, 600113
Website:netbanking.hdfcbank.com/netbanking/CCLogin.html

Hi, I am using HDFC Credit Card for the past 2 years. When i got the new card they called me and asked for the EMI conversion of the Outstanding amount even though it is around Rs. 3000. But now i am calling them for the past 3 months and asking for EMI conversion of my Outstanding balance. Every month i am getting the same reply EMI conversion option is not available for your card.

So HDFC will provide EMI option only for the new customers to impress them. What about the existing customers?
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Mar 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2017
HDFC Bank Customer Care's response Dear Customer,

I request you to share your card, issue details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Complaint comments 
5 Comments

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Comments

I was using the credit card from 2013 and it expired last year. I have been paying the outstanding amount but when I am trying to close it, they are ignoring and I am unable to get through customer care.
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Yesterday I was going in HDFC bank for opening account.
but the manager ask me your account is not open because we are eligible only 20000 to 30000 balance people required.
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It's been a month now I am contacting bank they have took all the required documents for processing the new current a/c in anjuna branch, goa . But account is not yet opened & branch is also not providing proper information.
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HI i want to surrender my Credit card because i have no need of this.
Reply
Dear Sir / Mam

I applied for HDFC Credit card on 07/02/2017 Application Number is [protected]W1.
I just want to know on which Address its dispatched .
U provided Me Blue Dart AWB #[protected]. But This devilry on Other person name Still I have not revive the card .

Thanks & Regards
Aniruddha
Con :[protected]
Reply

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