[Resolved] HDFC Bank — no new credit card issued and no status of payment informed

ketraj

from Nagpur, Maharashtra

Address:

Chennai, Tamil Nadu, 422009

My credit card no [protected]
Expired in February 2017 I am following up but since my address was changed new credit card was not properly delivered to me.I have sent many emails to HDFC card on grievance redressal and priority redressal.my issue for charges applied was replied by senior management and accordingly I made payment of RS 2317 on 1/2/2018 still there is no reply from HDFC.I want to know status of my payment and need statement showing reversal /waiver of charges as promised by Hdfc also I need new credit card for my further use .
No reply is given no new card is issued yet
Registered email rajendra.[protected]@sbi.co.in
Registered mobile [protected]
Alternate mob number [protected]
Credit card number [protected]
(Hope this information is enough)

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Mar 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed in your mail and you may look forward to receive a response to your e-mail id in 03 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

-Manoj
HDFC Bank Customer Assistance

May 13, 2018

Updated by ketraj Not satisfied no new credit card offered by HDFC