HDFC Bank — no response for fastag application for a month

1 Review
Bengaluru, Karnataka, India
 Krishnanunni Prasannan on Jun 24, 2019
I had submitted a fast tag application one month ago via gdfc site.
I have got no updates about the fast tag registration. I have got an email confirmation from hdfc saying that i will get fast tag in 7 working days.
But it has been almost a month, but i did not receive any wallet number till now.
I called fast tag customer care multiple times, but they simply asked to wait for a week. Is there a escalation point where i can reach out to? How do i get the fast tag delivered? If its taking further delay, i want to cancel application and get full refund.

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[Jun 24, 2019] HDFC Bank customer support has been notified about the posted complaint.
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    +91 22 6160 6161
    +91 22 2498 8484
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    HDFC Bank - no response for fastag application for a month