[Resolved] HDFC Bank — no response from f. o. x and other personnel of hdfc vijayawada after applying loan | |
Applied for hdfc personal loan even got messages that loan accepred. Ref no. 50983018. Principle amount also fixated. Used to get atleast 2 -3 calls from hdfc till i applied loan. But after appplying no one responding. The f. O of hdfc vijaywada even calling all day times he is not answering calls. We apply loans beacuse o[censored]rgent needs and the way these pppersonnel irresponsible behaviour made me lose the trust i have on hdfc. My son is going to become nri and planned to taake account in hdfc before. But now i am pplanning to shift away from hdfc. Really disappointed. Is this the way hdfc treats a customer? Below attaching call record to ur banking personel
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Oct 29, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 22, 2017 HDFC Bank Customer Care's response Dear Customer, Your Application has been considered in line with the bank's internal credit policy on unsecured loans and we regret that it will not be possible to approve the case as of now. All loan applications are appraised on basis of certain internal parameters that take into account some of the factors listed below . The weightages applied to each could vary on a case by case basis at sole discretion of the Bank: Repayment capacity as assessed on basis of financial information/ net-worth, Credit History and market reference check. Statistically determined default rates for applicants' profile (business, area of residence/ work etc.), Bank's infrastructure for collection and follow-up. We request you to accept the position in good faith. At the same time, please be assured that our Bank's decision is not a reflection on your credit standing and stability. We sincerely hope to be able to meet your requirements to a better extent in future and thank you in anticipation of your kind understanding. You may contact your sales manager Mr. Ram Ruthala on [protected] for further assistance. -Bejoy HDFC Bank Customer Assistance | |
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