[Resolved] HDFC Bank — Non Closure of Bank Account and Adding of Illegal Charges | |||
I had provided a written request to HDFC Bank on 17th Nov, 2020 along with all necessary documents to close the current bank account of my company, Zoctr Health pvt. Ltd. Some charges were applied to the bank account to the tune of Rs. 66, 100/- for which I had requested a detailed break-up and expressed my willingness to settle the matter after getting the details. Based on a decade long relationship the branch manager had also assured me of approving necessary waivers to minimise the expenses and close the matter amicably. The bank has till date not responded to my request inspite of repeated follow-ups at multiple bank branches in person, over phone and email and has illegally kept on applying charges even after the closure request and the current charges stand at Rs. 1, 02, 000/-. The financial year is over and the bank account is still open and the matter is not being resolved by the bank officials. I also have my personal bank account with the saiid bank from where my monthly EMIs go and I am concerned they might misappropriate funds in an unauthorised manner from the same. Please advisee. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 01, 2021 HDFC Bank Customer Care's response Dear customer, We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the details of the charges. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay HDFC Bank Customer Assistance | |||
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Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.
-Bejoy
HDFC Bank Customer Assistance