[Resolved]  HDFC Bank — Non Closure of Bank Account and Adding of Illegal Charges

Address:

Powai Branch, Mumbai

I had provided a written request to HDFC Bank on 17th Nov, 2020 along with all necessary documents to close the current bank account of my company, Zoctr Health pvt. Ltd. Some charges were applied to the bank account to the tune of Rs. 66, 100/- for which I had requested a detailed break-up and expressed my willingness to settle the matter after getting the details. Based on a decade long relationship the branch manager had also assured me of approving necessary waivers to minimise the expenses and close the matter amicably.

The bank has till date not responded to my request inspite of repeated follow-ups at multiple bank branches in person, over phone and email and has illegally kept on applying charges even after the closure request and the current charges stand at Rs. 1, 02, 000/-. The financial year is over and the bank account is still open and the matter is not being resolved by the bank officials. I also have my personal bank account with the saiid bank from where my monthly EMIs go and I am concerned they might misappropriate funds in an unauthorised manner from the same. Please advisee.