[Resolved] HDFC Bank — non receipt of debit card

Manisha Katarya Dalal

from Gurgaon, Haryana

Address:

D-14, Maharani Bagh, New Delhi, Delhi, 110065

Phone no. [protected]
Manisha katarya dalal
Hdfc customer
I have 2 issues
1. Multicurrency forex card not getting activated - i have tried ipin/webpin in the kit yet the card is not getting activated.
2. I had asked for delivery of chip debit card. There is no info of any card dispatch and my webbanking shows the not received card as active debit card. This raises security concerns of the debit card facility. Please resolve

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Mar 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2019

HDFC Bank Customer Care's response Dear Customer,

Request you to write to write to [protected]@hdfcbank.com mentioning the forex card number, to enable us to check. Further, the debit card is sent to your mailing address through Bluedart Courier on Feb 22, 2019. You may look forward to receiving the same shortly.

-Zubin
HDFC Bank Customer Assistance.