[Resolved]  HDFC Bank — non receipt of fastag

Address:e-502;Satej apartment. opp hotel cambay grand, Ahmedabad, Gujarat, 380054e

My wallet and id has been created and the money deducted on 23rd november 2019 but i still have not received my fastag. Toll free number does not work and there is no update on my fastag. My customer id is[protected] and wallet id is[protected]...

It is damn urgent...
Can you please update?

Prasad dayal
[protected]
Prasad. [protected]@rediffmail.com
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Jan 10, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag within 7-10 working days The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected].

-Nadia
HDFC Bank Customer Assistance
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