Hdfc Bank — non receipt of fastag even after 57 days

1 Review
Chennai, Tamil Nadu, India
 Sethuraman s on Jan 24, 2020
I applied for fastag for my car no. Tn07ce4254 in velachery, chennai, hdfc branch on[protected] by paying rs.500/-.

Though 57 days have passed, i am yet to receive the fastag or any intimation.

My attempts to contact hdfc fastag customer care no. [protected] has failed as no one attends the calls and we can listen only the recorded music.

When applied i was told fastag will be sent in 15 days time, but now it is 57 days...!

Complaint Status

[Jan 24, 2020] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Jan 24, 2020
Dear Customer,

The delay is due to an exceptional surge in applications received from customers. The team will respond to you in 7 working days.
For any further assistance, you may write to us at escalations.[protected] or call on[protected].

HDFC Bank Customer Assistance
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - non receipt of fastag even after 57 days