[Resolved] HDFC Bank — non- receipt of hdfc bank fastag cust id[protected]

Shantanu Sadhukhan

from Hyderabad, Telangana

Address:

Ranga Reddy, Andhra Pradesh, 500019

I have applied HDFC FASTag through online and made payment of Rs 500 on 30-Nov-19. I have received a sms with wallet ID and Cust ID on 05-Dec-19. Since then there is no update.

There is no way to contact HDFC FASTag guys as the customer care number given is busy or not being attended.

Kindly update me the status of my request or how to get the tracking details.

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Jan 27, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance