[Resolved]  HDFC Bank — non-responsive ivrs for re-issuing credit card

Address:

Manyata Tech Park, Banglore, Bangalore, Karnataka, 560045

My corporate credit card has expired. I had approached hdfc bank for re-issue, they said, "it had to be done only through phone-banking or at only one branch in entire banglore".

My card :[protected] xxxx, satish

As it is far, i was trying to reach phone-banking. The ivrs they programmed to connect to customer care, never allowed me to reach them, even i entered all the details correctly many times, and in many scenarios it says, - all of sudden it say "you have maximum attempts", but never connects.

And to make the things worst, the netbanking do not have facility to re-issue by ourself and normal banks do not do it for us.

Its really pathetic for credit card users, in the way how normal banks or phone-banking operates. They will never connect to customer care, who really get the issue of customer in first. (And how they solve the problem comes next)