[Resolved] Hdfc Bank — not able to solve the problem

 
1 Review
 25vinay on Jan 3, 2018
Dear sir, i would like to inform you that i have tried to call for our query related to credit card statement but there are nobody able to short out my issues.
I am calling to all the team of lucknow on the customer care no [protected] from today's morning at 10:15 am to 12:40 pm (Non stop) from my registered no and also from alternate no. But everyone is ending my call in middle without proper resolution, specially mr washi & ashmin, they told us that i am calling back to you on your registered no but still we are not getting any call from his/her side nor any resolutions.
In that case i will not pay any installment of my credit card, hdfc and his staff will be responsible for all those things, i have saved all recordings of hole activities from the morning to till only for proof.
Complaint marked as Resolved Feb 24, 2018

Complaint Status


[Jan 03, 2018] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Jan 04, 2018
Dear Customer,

We understand the inconvenience. Please write to talktous@hdfcbank.com with your Card No, registered contact info & the issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance
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    Hdfc Bank - not able to solve the problem