[Resolved] HDFC Bank — not closing my account

Anuj@07

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110001

Hello,

This is anuj kumar and my account no is ([protected]) this is my salary account. I want close this account.
Because i lost my job. And i am not working anywhere. So kindly closed my account. My full detail is below mention.
My home branch not closing my account. And not giving proper answer also. I want to close my account. Because i am not working anywhere.
Every week i got a message by hdfc side. But they have not inform me by mail or by letter any conformation call. And. They have asking me about account maintenance charge. I am sending her mail reply below mention

— forwarded message —
From: "avantika. [protected]@hdfcbank.com"
To: anuj kumar
Sent: thursday, january 24, 2019, 2:41:48 pm gmt+5:30
Subject: re: fw:[protected]' fw: for close account/

Sir

Ifsc of the branch who did not accept your closure!
Thanks & regards
Avantika ahuja

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Mar 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to provide the below details to enable us to track the status of your application for account closure on [protected]@hdfcbank.com: 1. Date when the application was sent/submitted 2. Complete address of the branch where the application was sent/submitted 3. Mode of sending (post or courier details). If the closure request was submitted/sent more than a year back, please provide us with the acknowledgment copy. In case you are not in possession of the acknowledgment copy, request you to visit the nearest branch and submit a fresh request for account closure. Kindly visit the following URL to access information for the complete address and contact details of our Branches. https://bit.ly/2Hqff0y Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance