[Resolved] Hdfc Bank — not getting gst credit on import bill and other charges

 
1 Review
204,deep sagar, maninagar, Ahmedabad, Ahmedabad District, Gujarat, India
 Chintak Mehta on Mar 30, 2019
My customer id is[protected]. My current account open on feb 2018. My account open through only one proof ie gst tin but still hdfc bank forget to add gst and now i am not able to get gst credit.
Still it is possible by correcting invoice but for it required gst consultant or ca help but my bank person are not helping only.
Can resolve problem by sept 2019 as import bill is on august and september 2018
Complaint marked as Resolved May 3, 2019

Complaint Status


[Mar 30, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Apr 02, 2019
Dear Customer,

We apologize for the inconvenience caused to you. We understand that our Branch Official Mr. Jigar Kapadia has contacted you and has addressed your queries and concerns. GST number needs to be registered in the account. As same was not updated, we were unable to provide invoice containing GST number, and you were not getting GST credit in the account. We note that you have registered GST Number in the account. The branch has taken this up with the concerned team our branch will provide you with revised GST invoice within 07 working days. For any assistance, please feel free to speak to Mr. Jigar Kapadia on [protected].

-Zubin
HDFC Bank Customer Assistance
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    55%
    Complaints
    16076
    Pending
    1712
    Resolved
    8297
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - not getting gst credit on import bill and other charges