HDFC Bank — not received my fastag yet

Amit79

from Mumbai, Maharashtra

Address:

Nashik, Maharashtra

I had applied for hdfc fastag on 14 nov 2019 through online and had paid 500/- for same. Reference id : hfr373028. Post the payment, i had not received any message on mobile or on my email. Also, i had not received the my fastag yet.

Now, i am confused - what to do? Shall i apply again with other bank? When shall i received my card or bank will refund the money?

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2019

HDFC Bank Customer Care's response Dear Customer,

Our application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

Dec 05, 2019

Updated by Amit79 I have received mail regarding my Fastag ustomer ID on 24 Nov, but still had not received the Fastag card. Can you please provide me the dispatch status...