[Resolved] HDFC Bank — not received my wallet id for my fastag from welcome mailer

kruthika rao

from Pune, Maharashtra

Address:

560066

Hello sir / madam,

I have not received my wallet id for my fastag. Because of this i am not able create fastag account for myself.

I have received my rfid from hdfc and when we try to login, it is asking for wallet id and in hdfc portal it was mentioned that wallet id will be received from the welcome emailer. Unfortunately, i haven't received the welcome emailer as well.

Please help,

Regards,
Kruthika k rao
[protected]

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Nov 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

HDFC Bank Customer Care's response Dear Customer,

thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance