HDFC Bank — not receiving otp for forgot password

 
1 Review
H NO B 1820, OPP GPO, LAL BAZAR, YUSUF MANZIL, B/H MATERNITY HOME, Bharuch, Gujarat, India
 Murtaza Kagdi on Apr 20, 2019
Hi,

I can not login into net banking, if i try to generate otp to change password i'm not at all receiving the otp message. I also communicated with hdfc customer care, they said everything is ok from there side. But i am getting messages on the same mobile number from others but not getting hdfc otp message also not receiving mail for the same. Due to this i am not able to do any kind of transactions. Please fix this issue asap
Moazzam kagdi

Complaint Status


[Apr 20, 2019] HDFC Bank customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    101%
    Complaints
    22970
    Pending
    0
    Resolved
    22555
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    HDFC Bank - not receiving otp for forgot password