[Resolved] HDFC Bank — not receiving otp from hdfc bank, for, any transaction debit card credit card net banking | |
I'm not recieving any otp from hdfc bank from past 3 months And i have raise concerned many time regarding this to the bank but no help from their side. Everytime when i call customer care they say we need few more days / Seven day but those day are not at all ending. I'm fed up with their service. Here is a complaint no.- mumc[protected] which i raised. They simply closed this complain without confirming me that my issue resolved or not. I have drop email to grievance. [protected]@hdfcbank.com and also On [protected]@hdfcbank.com As i'm a prime customers of hdfc personal banker suggested me to drop mail then they will resolved it but no one took it seriously no proper response from them. I'm holding bank account, debit card, net banking, credit card and personal loan from hdfc. They have assign personal banker to me she always call me regarding taking loans and other insaurance, cc offers i told her my issue for the first time she told me try register the same mobile no. From atm again. I did nothing worked. 2nd time she said will talk to her manager personally and get it resolved. But nothing happen. 3rd time when i called she told they will arrange a call from a technical guys from mumbai. But they haven't done that and now she is not picking my call only. I want this otp issue to get fix as soon as possible as i'm unable to do any third party transaction. This is my salary account i need to pay many things bill online and i'm struggling for that. If they can't solve the issue then i'll look to close everything from hdfc bank i. E. Account, debit/credit cards, pl etc. Was this information helpful? | |
Jun 1, 2018 Complaint marked as Resolved My complain not yet resolved and its marked as resolved. I don't know how I want to open this complain again one of the worst bank service from the HDFC never ever refer anyone for HDFC Bank HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 18, 2018 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments expressed and request you to write to us with your registered mobile number and transaction details for non receipt of OTP to [protected]@hdfcbank.com and we shall assist you. -Anay HDFC Bank Customer Assistance | |
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