[Resolved] HDFC Bank — objection against your act of enrolled vision aid at enmass .
315, P.K.GUHA ROAD., Kolkata, West Bengal., India
PrPRABIR KUMAR BASU on Feb 26, 2019
My previous owner of Company Vision aid who have a POS Machine bearing TID No 4902 8690, EDC Sr.no[protected], EDC Model VX 520 (N), application version 06. 00. O2. He has surrendered this pos matching 23.08.18 after waiting a prolong period for repairing of the said machine.
He was suffering huge loss due to out of service of the machine.. On 23.08.2018 your service engineer Mr. BADAL SHAW Emp code HDFM 1070 took the Machine with due deinstallation certificate.
And subsequently the current account at huff bank also closed and closing report also given by the branch.
Now, after taken over the business by me I have opened a bank account at United Bank of India and applied for a POS Machine. UBI branch manager tried 3 times for approval of the pos. But all in vain due to your irresponsible work of putting VISION AId in enmass system with remarks objection. I the new owner of the business gone to your pos department at brabourn road and they clearly inform at their end their is no objection and pos delink with the current account.
Under this circumstance I am demanding removal of the objection immediately so that I can avail other bank's POS machine.
Otherwise you inform me why you have put objection. If your objection is correct then I Wii definitely try to set aside the reason by my previous owner.
At length I am drawing your attention to resolve the problem immediately, otherwise I shall lodge complain against you at consumers forum.
Prabir Kumar Basu.
For VISION AID.
Complaint marked as Resolved Apr 7, 2019
[Feb 27, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response, Mar 05, 2019
We request you to coordinate with the TID issuing bank for further assistance.
HDFC Bank Customer Assistance
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