[Resolved]  HDFC Bank — one assist cancellation is done... but refund not received.

Address:Nagamallithota junction,kakinada.AP..533005

Hello.. Gud morning.. This is pati srikrishna.. One of the hdfc credit card holder... Xxxxxxxxxx0767 credit card no..in previous day's i request to do the cancellation of one assist membership and refund my money.. After request 2to 3 days i have a message i. E, your request is processed and cancellation of one asist membership is done... I'm still waiting for refund.. My refund is not received yet.. Because today i have one message i. E, hdfc credit card bill generation message.. I'm not paid that amount.. Because the bill amount of credit card is charged by one asist membership.. So plz kindly accept my request and as early as possible plz refund my money..
Thank you..
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jul 24, 2020
Updated by Teja Pati
Hello..gud morning..this is pati srikrishna..one of the hdfc credit card holder...XXXXXXXXXX0767 credit card no..in previous day's i request to do the cancellation of one assist membership and refund my money..after request 2to 3 days I have a message i.e, your request is processed and cancellation of one asist membership is done...I'm still waiting for refund..my refund is not received yet.. because today I have one message i.e, hdfc credit card bill generation message..I'm not paid that amount.. because the bill amount of credit card is charged by one asist membership..so plz kindly accept my request and as early as possible plz refund my money..
Thank you..

Complaint comments 

Comments

Dear Pati Srikrishna,
We regret the inconvenience caused. And shall surely assist you with the refund but kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps so that we can initiate the cancellation and refund the amount- Nitesh, Team OneAssist.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information