HDFC Bank — one assist mfee

Address:Chennai, Tamil Nadu, 600063

Please refund my money which was deducted from my hdfc credit card with reason "one assist mfee" of rupees 2, 999.00 charged on 13/03.2018. This was charged without my knowledge and i did not enroll my credit card for this one assist plan. I have often received email from one assist for enrollment but i never enrolled it for. I need more justification on this. Refund the as soon as possible. This is really ridiculous.
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Nimmy,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brij

Team OneAssist.

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