[Resolved] HDFC Bank — online payment failed but amount deducted from bank account | |
On 4th april i was making payment to buy mobile phone on amazon from my hdfc rupay card... And suddenly my transaction was declined and amount[protected] with 100 rupee fast delivery charge) was deducted from my bank account... Then i contact amazon they said your transaction was failed and they asked me revise my payment bcoz they havn't received the amount. They didn't send me any transaction id... But i have refrence id[protected]... I have made lots of call to amazon for they are keep saying your payment was hard declined you will get you balance in 3-5 days automaticly in your bank account if not please contact your bank we have not recevied you money... Your money is safe with bank i filled charge dispute form to bank and they keep telling to wait and no other detail its been 15 days my complain number is 1540389... Its my hard earned money please resolve my problem and get me back my money...
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May 22, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 20, 2018 HDFC Bank Customer Care's response Dear Customer, We note that the transaction is reversed to your account on April 16, 2018. Please login to your account online and verify the same. -Manoj HDFC Bank Customer Assistance | |
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