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HDFC Bank — operation by a fraudulent group for mis-selling hdfc life insurance super income policy by cheating to individual

On 23/03/2018 i received a call from one mr arvind arora from mobile no [protected], who said he was calling from hdfc life and informed about my policy no 11403946 wherein a premium of rs 50000 was paid on 23 march 2010 and none thereafter. He mentioned about the revival of the said policy..
Next day i. E. On 24/03/2018 i called on the above number to contact mr. Arora but number was picked up by ms. Radhika sharma, she told me that she is senior of mr. Arora and she also informed me that my policy has been lapsed and only way to get the money is to go for settlement and for that she gave me cell number of mr. Vishwajit singh ([protected]) and told me that mr. Vishwa jit singh looks after the lapse policies of hdfc from the year 2006 to 2012. So i contacted mr. Vishwajit singh who after taking the above policy no.[protected]Which was given to me by mr. Arora) told me that he will get back to me within 15 minutes after checking the details on hdfc life insurance co. Ltd.. Then after 20 minutes around he called me and told that yes this policy is is already lapsed and in the name of bl garg issued on 23/03/2010 premium paid is rs. 50, 000/- and since it is lapsed so only way to get its money is by way of settlement for which i need to take one new policy super income of hdfc which is for 8 years premium and for 16 years of term and after taking this policy premium of lapsed policy will be transferred to this new policy after 15 days and then after 90 days i will have the option to get the complete money back i. E. Rs. 1, 00, 000/- + of new policy and rs. 1, 08, 000/- of lapsed policy totaling rs. 2, 08, 000/- or may continue the present new policy by paying premium for 7 more years. Seeing better option to get the money of lapsed policy i agreed and he told that to go for settlement of policy he has to inform to mumbai office of hdfc life insurance co. Ltd. And they will generate an approval code for settlement after verification on phone from me the details and reason for not paying the premium for this long so you tell them the same thing which has been told to me. I agreed to this. Then after around 1 hour i received a call from [protected] (Mr. Manish chauhan) saying that he is talking from mumabi hdfc life insurance co. Ltd. And he has received my request for settlement of policy no. 11403946 and for some other details and told that he is processing it for settlement and told ok go ahead then he sms me one approval code as hdfc014927ia and told me that this code should be given to mr. Vishwa jit singh so he will initiate further and i did the same. After half an hour i received calls from following numbers[protected], [protected] and [protected] for keeping my documents ready along with one cancelled cheque and one payment cheque of rs. 1, 00, 000/- for generating anew policy of super income. I kept all the documents ready and when it was confirmed to mr. Vikram ([protected]) that documents are ready then he came to my house and collected all the documents along with one cancelled cheque and and payment cheque in the name of hdfc life insurance co. Ltd. For an amount of rs. 99, 999/- and told me that i will receive another call from mumbai for verification of documents.in the evening around 5 pm i received a call from [protected] (Person speaking said he is calling from mumbai hdfc life insurance co. Ltd.) and verified the details and told that one final verification call will come from broker firm so i should attend and verify the same but never to discuss with settlement of policy. Although no phone has come till this time but now after searching on net it has come to my notice that above group of people is fraudulently selling the hdfc life insurance policies to the individuals by misleading them in the manner as mentioned above and maligning the reputation of hdfc as a whole.

Therefore, i request hdfc life insurance co. Ltd. Authorities to look into the matter and take action as deemed fit in the interest of company as well as customers.

I have stopped the payment of cheque in the bank.

Thanks
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Complaint Status


[Mar 26, 2018] HDFC Life customer support has been notified about the posted complaint.
Updated by rm3691 Mar 26, 2018 I have mailed the above contents to [protected]@hdfclife.com
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