[Resolved]  HDFC Bank — otp is not generated

Address:560068

From evening i am trying to book a payment using my hdfc credit card, where its going to otp page and i have tried several times to get otp sms... It was not generating.. I have switched off my phone... And checked sending sms to phone... Everything looks fine... I need a solution, as now it's showing that it's the last attempt.. I fear it might block my credit card due to this service fault of hdfc. Please fix this issue asap
Was this information helpful?
No (0)
Yes (0)
Jan 23, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32723
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information