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[Resolved]  HDFC Bank — payment is not done

Hi,
I have paid premium through hdfc credit card. Amount is debited from my credit card, but the payment is not done for the policy no 17484028 and i did not receive any payment authorization. Please check the status and update it asap. And let me know, when i will get premium receipt. Else, return the amount back to credit card.

Regards,
Kalaranjini
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Complaint marked as Resolved Mar 3, 2019

Complaint Status


[Jan 28, 2019] HDFC Life customer support has been notified about the posted complaint.
Verified Support
HDFC Life Customer Care's response Jan 31, 2019 Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    26644
    Pending
    0
    Resolved
    15362
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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