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[Resolved]  HDFC Bank — paytm fraud through hdfc savings account

Hi,
I am having a saving account in hdfc.
Today early morning at 5.09 am, 21 march 2018, a fraud has been done for rs 5000 and again for rs 5000 respectively. Both the transaction are looking as directed to www paytm com pos debit in passbook.

Message we received is as follows:

Thank you for using debit card ending 4097 for rs.5000.00 in noida at paytm1293914 on[protected]:05:09:34 avl bal: rs.17388.74

This is turning out to be a big fraud and many users from hdfc are affected by it as you can see many such complains here.
Please take necessary steps to get us out money back from frauds.

Regards,
Gourav jain
Customer id : 21737987
Email : [protected]@gmail.com
Complaint marked as Resolved Apr 27, 2018

Complaint Status


[Mar 21, 2018] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Mar 22, 2018
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 12 working days.

-Anay
HDFC Bank Customer Assistance
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