[Resolved]  HDFC Bank — personal loan- [protected]

Address:700106

I have defaulted in personal loan repayment during this month. This is my first default in last 44 months. The repayment was due on 4th and they called me today. I told him I will pay on 29th. But they were adamant and told that they would visit office and call the references. Heavens would not fall if there is a delay of another 10 days. But the tone was quite aggressive which is really deplorable. Until last month, their representatives were disturbing me on almost everyday for enhancing he loan which was an intrusion on my privacy. They have also informed me that the interest rate charged is quite high. They have never intimated about me about the rate of interest and other charges. The documentation is done before sanction of
personal loan. I demand that the rate of interest must be reduced immediately and instalment refixed. Such odious phone calls should be stopped.
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Jun 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 16, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Loan Account No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
May 21, 2018
Updated by jyoti100000
You are trying to avoid the issue. The loan A/c No is available through mobile No. which I have already provided.

Loan A/cNo. 40987909. Today, I got a phone call from one mandal. He told that HDFC Bank has obliged me by giving a loan. Please advise your trained robots that there is no concept of obligation here. Bank has a policy of giving loan and in case one fulfills the criteria he is sanctioned the loan. They must be grilled that default can happen and it is a society governed by rule of law and not on the sweet wills of some individuals of the Bank.
May 21, 2018
Updated by jyoti100000
I require the data on how many A/cs are stressed and NPA in your personal loan portfolio in Kolkata city?
May 25, 2018
Updated by jyoti100000
HDFC Bank never bothers about customer complaints. I wrote to their ethics officer. He is just silent. The arrogance is quite evident
Jun 02, 2018
Updated by jyoti100000
There is no reply here nor by ethics officer. HDFC Bank has started looting people. I do not know what action this forum is taking. They are simply demonstrating their impotence.
Jun 05, 2019
Updated by jyoti100000
How can the complaint stands resolved? They should give the details right here. They must be asked for penalty for fraudulent transactions
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