[Resolved] HDFC Bank — personal loan- [protected] | |||
I have defaulted in personal loan repayment during this month. This is my first default in last 44 months. The repayment was due on 4th and they called me today. I told him I will pay on 29th. But they were adamant and told that they would visit office and call the references. Heavens would not fall if there is a delay of another 10 days. But the tone was quite aggressive which is really deplorable. Until last month, their representatives were disturbing me on almost everyday for enhancing he loan which was an intrusion on my privacy. They have also informed me that the interest rate charged is quite high. They have never intimated about me about the rate of interest and other charges. The documentation is done before sanction of personal loan. I demand that the rate of interest must be reduced immediately and instalment refixed. Such odious phone calls should be stopped. d Was this information helpful? | |||
Jun 16, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 16, 2018 HDFC Bank Customer Care's response Dear Customer, I request you to share your Loan Account No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Anay HDFC Bank Customer Assistance | |||
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