[Resolved]  HDFC Bank — personal loan account no:55688948

Hello,

I have opted for monetorium of my personal loan of rs 5046 for next two months through ivr one week ago besides that you have debited the amount from the account.

I really dont understand then what is the use of opting the method of monetorium when you are least concerned about the request raised from your geniune customer.

I have to take care of my family financials and other expenses and even a penny less would effect my finance in this lockdown period.

I want my money to be refunded asap as its a tough finance situation period where everyone is going through.

Hope you got my point or i have to opt other options of escalting.

Thanks.