[Resolved] HDFC Bank — personal loan application

kinjal jivani

Address:

Mumbai City, Maharashtra, 400068

Hi my name is Kinjal jivani
I had applied for a PL 10 days ago but still im unable to get any info on the same

Appref no - hbl[protected]

The loan is also principle aprvd as per the email rcvd but still no update on the same.

The sales mngr doesnt pick up calls and the customer care exec dont have infrmtn so should i wait or try others.

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Apr 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

HDFC Bank Customer Care's response Dear Customer,

Your loan application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that based on the above, we are unable to approve your loan as your application does not meet the above-mentioned internal criteria of the bank. Please be assured that our inability to approve the Personal Loan application does not reflect on your credit standing or your financial stability. For any further clarification, you can contact our Sales Manager Mr. Romeson Fernandes on [protected].

-Zubin
HDFC Bank Customer Assistance