[Resolved] HDFC Bank — personal loan approval rejected

Yashpalsinh Rajput

from Vadodara, Gujarat

Address:	Sabarkantha, Gujarat
Website:	[email protected]

Dear sir
I apply PERSONAL loan and approval Rs1, 80, 000 message my mobile inbox receive but amount not clear
Reference no.62432434
Mo=[protected]
I re-apply my PERSONAL loan and submit all documents but hdfc bank executive not respons
No any query
Loan approval date 2 November 2018
Rejected date 6 November
Re-apply 1 December 2018

+2 photos

Was this information helpful?

No (0)

Yes (0)

Jan 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2018

HDFC Bank Customer Care's response Dear Customer,

Your Application has been considered in line with the bank's internal credit policy on unsecured loans and we regret that it will not be possible to approve the case as of now. All loan applications are appraised on basis of certain internal parameters that take into account some of the factors listed below. The weightages applied to each could vary on a case by case basis at the sole discretion of the Bank: Repayment capacity as assessed on basis of financial information/ net-worth, Credit History and market reference check. Statistically determined default rates for applicants' profile (business, area of residence/ work etc.), Bank's infrastructure for collection and follow-up. We request you to accept the position in good faith. At the same time, please be assured that our Bank's decision is not a reflection on your credit standing and stability. We sincerely hope to be able to meet your requirements to a better extent in future and thank you in anticipation of your kind understanding. You may contact your sales manager Mr. Kushal Joshi on [protected] for further assistance

-Zubin
HDFC Bank Customer Assistance.