HDFC Bank — personal loan

Ubedss

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400612

I apply for personal loan that time loan executive not inform me about foreclosure amount when i visited branch for foreclosing the loan after 1 year bank charge me around 4000 as a foreclosure charges so i asked for waiver that amount so executives said paid now then after it will be refunded in bank a/c but yet not refunded of rs.4000/-urgently. Or else i will file case against you in police

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, loan account no/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Aug 20, 2019

Updated by Ubedss Personal LOAN Account No:- 5203706. I wan Apply LOAN 2018 in your ### HDFC Thane Branch that your Mental Executive dint did not inform me about foreclosure amount after 1 year I went to Brach for closer the LOAN they charge me foreclosure amount so I discussed with your again one of Mental Executive she said sir now just pay the amount later on it will be refunded as its commitment by our branch so I asked are you sure she said sir, not down my name and her name is Swapanali Sakpal from Andri East Brach for that just need to send the E-mail in CUSTOMER CARE so I said ok and I paid that amount and I send the E-mail to CUSTOMER CAREless Team they said we can't refund the amount and they refunded the only something 600/- and they charge me around 4200/- so i want to Refund my full money which i paid to you or else i will file cases in RBI

Aug 20, 2019

Updated by Ubedss Check Mail Bounced on your E-mail ID