[Resolved]  HDFC Bank — Personal Loan disbursal

Address:Ernakulam, Kerala, 683511
Website:www.hdfcbanksmartapply.com

Hi,

I am Sreejith NK, I had applied for an HDFC personal loan on 4 October 2016, with the loan id: [protected]. I got a verification call immediately but I didn't receive a call to schedule the pick up of documents. May I know why? the customer help methods described in the 'Smart Apply' site are also not working. How can I arrange for a call from HDFC Bank to schedule the pick up of documents?
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Nov 14, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
HDFC Bank Customer Care's response
Dear Customer,

Regret the inconvenience caused. Kindly write to us at [protected]@hdfcbank.com along with the following details:

[1] Loan application number
[2] Type of loan(e.g. Personal Loan, Home loan etc., )
[3] Your contact details

Kindly quote the ref ID TTU[protected] in subject line.

-Manoj
HDFC Bank Customer Assistance
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