[Resolved] HDFC Bank — personal loan rejection

Tamilarasi Sukumaran

from Kanchipuram, Tamil Nadu

Address:	Coimbatore, Tamil Nadu, OSV 22453
Website:	Hdfc executives

I am tamilarasi, i applied personal on online my application number 53165730. I submitted my documents on 05/12/2017, at ramanathapuram hdfc bank, they rejected because of cheque bounce, but my cibilscore is 761, it says no bounce records, please immediate steps and provide me the loan, hereafter any such compliants may not be rise i am a government high school teacher, i am in of money very urgently, if the company provide the same me and my family would be very grateful
Thanks

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Jan 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2017

HDFC Bank Customer Care's response Dear Customer,

Your Application has been considered in line with the bank's internal credit policy on unsecured loans and we regret that it will not be possible to approve the case as of now. All loan applications are appraised on basis of certain internal parameters that take into account some of the factors listed below. The weightages applied to each could vary on a case by case basis at the sole discretion of the Bank: Repayment capacity as assessed on basis of financial information/ net-worth, Credit History, and market reference check. Statistically determined default rates for applicants' profile (business, the area of residence/ work etc.), Bank's infrastructure for collection and follow-up. We request you to accept the position in good faith. At the same time, please be assured that our Bank's decision is not a reflection on your credit standing and stability. We sincerely hope to be able to meet your requirements to a better extent in future and thank you in anticipation of your kind understanding. For further assistance, you may contact your sales manager Mr. Raja Kumar on [protected].

-Anay
HDFC Bank Customer Assistance