HDFC Bank — physical harassment,third party disclosure and fund my account

Address:110095

I was using hdfc jumbo loan **4054 and mr. hridesh([protected]) visit my with one clerk from vikas puri branch and he is said he is a banker and I've doubt on this persons he is a fraud person.

1st visit(21 june)- I've discussed about settlement they denied for settlement and my loan amount disclouser to third party like neighbor.
2nd visit(24-june)- on that time they denied discuss with me and discuss my mother and pressurize and also misbehave for make payment immediately.
after that i'll go police station for f.i.r on that time they denied they didn't visit my home.
3rd visit(26-june)- today they pressurize my mother and shout on my mother for payment and also they physical harassment me for make payment outside bank and one person take payment from my mother without inform me and go to the bank fund my jumbo loan account and they stop me for this thing outside the bank because i want settlements i don't have any job so i need settlement.
they give me this threaten word i don't want your settlement and i want settlements my jumbo loan account 50000 rs. with 12 month tenure emi.
so please settle my loan ASAP and stop home visit and only allow calls
please take care of it. and take legal actions against him.
please find all call recording and listen.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2019
HDFC Bank Customer Care's response
Dear Customer,

With regards to your credit card, we request you to contact our Debt manager at Delhi[protected]/66668102.

-Nadia
HDFC Bank Customer Assistance
Jun 29, 2019
Updated by rohit2019
no. always busy
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