[Resolved] HDFC Bank — playproz.com/hacked my hdfc credit card information # 1970.

ceci josphine

from Bengaluru, Karnataka

Address:

560040

On[protected] @ 10:25 rs.153.11 was spent by default to playproz.com from hdfc credit card #1970. Playproz.com is a fraud company it is hacked my credit card information in each period some amount was spending to this company without my knowledge. Please stop this kind of fraud. The amount which spent to playproz. Come is without my permission i have not received any information that i need to pay it is automatically detected from account. How they are using my credit card without my permission. I need my money back and also need to deactivate/ cancel playproz. Ocm account # 14643394. I want my credit card transactions to be safe transaction otherwise i will deactivate my credit card ending # 1970.

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Jun 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

HDFC Bank Customer Care's response Dear Customer,

we have reviewed your comments expressed and request you to provide us with the duly filled and signed dispute form available at our banks website: www.hdfcbank.com: Forms Center > Credit Cards > Credit card holder dispute form to the below address to enable us do the needful in this regard. HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041

-Manoj
HDFC Bank Customer Assistance