[Resolved] HDFC Bank — poor working of loan branch

Rinku Mittan

from Dirba, Punjab

Address:

Panchkula, Haryana, 134112

Dear hdc bank my sister submitted paper of personal loan in your branch sco 144/145 swastik vihar sector 5 panckula there is no updated status of loan till now when i visit branch, meet loan department person and branch manager the way of talking they use is poor. They never ask me to sit. I think a person take personal loan due to his urgent need if bank give that kind of feedback and response i never suggest anyone to open account in hdfc i m attached with hdfc last 7 year i really disaapointed from u side my sister customer id[protected] and also my my cutomer id 53237592 contact number [protected]
Regards
Rinku mittan

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Feb 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2019

HDFC Bank Customer Care's response Dear Customer,

Please ask the loan applicant to write to us at [protected]@hdfcbank.com with below details to track the application and update with the latest status. Loan Reference Number/ Application Number Name of the Applicant (as it appears in your Loan application form) HDFC bank account number ( In case you hold account with HDFC Bank) Your Address Your contact number(s) Type of Loan (e.g. Personal/Express Loan Plus/Auto ) Amount of Loan Name of the Direct Selling Associate/Salesperson (if available) Contact Numbers of the DSA/Salesperson (if available) Date on which Loan Application was collected List of other Documents Collected Any communication from the DSA Providing a quick update and satisfactory resolution is a matter of commitment for our Bank. We will revert very quickly once the information is provided in the given format.

-Nadia
HDFC Bank Customer Assistance