[Resolved]  HDFC Bank — ppf account closure

My ppf account is created through netbanking by mistake and amount is dedeucted from my account within 10hr.
Now i want refund of my money. Niether customer care nor my branch is giving me any proper information. Please solve my problem as soon as possible. My ppf account is created on 17nov 2018. Customer care is asking me to go to branch and fill a form to close ppf account. Is it possible to close ppf account.
Customer id[protected]
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Dec 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID: HBL=[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance
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