[Resolved]  HDFC Bank — pre closure of insta loan and lien on savings bank account

I am Jayati Choudhury and was supposed to be a proud owner of HDFC Credit Card for the last 10-12years..
I had never been defaulter of Credit Card Payment. Everything was going good..
Suddenly I had faced a big financial loss due to my cousin's fraud and now running a cheque bounce case in Ranchi Civil Court headed by Hon'ble Ms.Nitika..My lawyer is Sri A.K Pathak, Ranchi Civil Court..Case No.2761/2015 lodged in November'2015..The amount of loss I am facing would be of 40lakhs approx.

I paid the minimum amount of credit card bearing interest losses in time always except last 2-3 months due to severe financial crisis.

HDFC put hold on my savings accounts and sent notice in February'17.

Since then I am continuously requesting them to withdraw the hold on savings account and also with the preclosure..But their call centre representatives repeat like Robot..Money Due, you have to pay..

Ms.Rajshree Rout, Mr.Vinay Jha didnt pick up the phone of mine.

I am not a WILFUL DEFAULTER neither I am like NIRAV MODI or VIJAY MALYA who have destructed the INDIAN ECONOMY..

I m getting emails from Ms. ADITI K..Deputy Vice President ..which seems to be automatic...Not interested at all to show humanity towards a customer who want to pay back the bank dues in instalments..

Can anyone is there to help Credit Card Deptt to show humanity which Electricity Deptt / Water Supply Deptt/ Municipal Corporation show by collecting payments in instalments instead of total Bad Debts

I am just a petty salary holder and cant pay the dues of 1.75lakhs

Total Dues were 2.75lakhs...I have to sell my gold ornaments to make payment of 1lakh to them..

All these have been communicated to HDFC, but seems no one read the emails with concern and give automatic reply.

A Hurt Customer of HDFC Credit Card due to their Inhuman aporoach

Jayati Choudhury
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Apr 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Mar 20, 2018
Updated by choudhury.jayati
Who marked it as resolved??? Is it a joking platform??
Verified Support
Mar 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days.The reference number for this interaction is [protected]

-Bejoy
HDFC Bank Customer Assistance
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