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[Resolved]  HDFC Bank — preclosure of personal loan denied

I had taken a personal loan on 7th sept 2017. After three months i requested the bank to close the loan and i was willing to pay the remaining dues as i was traveling abroad. To my utter disappointment there was no communication from the bank, so again i had written a letter on 20 february 2018 requesting the bank to pre-close my loan amount. But again there was no intimation from the bank as to why the loan cannot be pre-closed and they continue deducting the monthly installment.

I fail to understand how hdfc life can be so unprofessional. Can someone suggest a way i can address my grievance i can get out of this.
Complaint marked as Resolved Apr 10, 2018

Complaint Status


[Mar 09, 2018] HDFC Life customer support has been notified about the posted complaint.
Verified Support
HDFC Life Customer Care's response Mar 10, 2018 Hi, as the above mentioned issue is related to HDFC Bank, request you to get in touch with the bank for resolution of the same.
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    58%
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    15400
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