[Resolved] HDFC Bank — prepayment charges | |||
Hdfc bank car loan department is charging 5.9% on outstanding principal as prepayment charges after payment of 13 emi on time. According to them they have drafted this in the loan agreement which is signed by me. They gave me a hard copy of the letter stating the prepayment charges which is attached. The letter also states that prepayment charges are conditional. I had given a three reminder mail to hdfc loan support to remove the charges but nothing is been done. 1. Is this legal? 2. What can be done to waive off such charges, if this is legal? Was this information helpful? | |||
Oct 22, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 21, 2018 HDFC Bank Customer Care's response Dear Customer, We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days. -Anay HDFC Bank Customer Assistance | |||
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