HDFC Bank — Program management fee | |||||
I can see that the HDFC bank has deducted Rs. 114.5 from my account under the name- Program management fee for Jan-March 2016. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. I did not opt for any service, hence to deduct customer’s money without taking their concent is not lawful. Was this information helpful? | |||||
HDFC Bank customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
I am holding a NRE account and Nothing such facilities are/were provided to me and without my written confirmation bank are not supposed to deduct any amount.
This is a clear cut disagreement in my terms. I feel cheated in this regards.
This is a clear cut disagreement in my terms. I feel cheated in this regards.
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.
-Anay
Customer Care Assistance