[Resolved] HDFC Bank — recurrent unnecessary deductions in account

Swati Taneja

from Jalandhar, Punjab

Address:

32/2 Near anardana Park, Patiala, 147001

My hdfc account (Account number -[protected]) has been charged again and again with rs 629.08 and rs 893 after 5 days on account of "nter-brn cash chg incl gst 130819-mir[protected]"

Please refund back my money of rs 1522 and stop charging money again and again for unnecessary things.

A simply cash withdrawal has lead to charging of rs 1522. Please refund the money back to my account.

Kindly look into the issue and refund my money back.

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Aug 30, 2019

Complaint marked as Resolved

This is not resolved.Money is not deducted in case of self cheque.Please refund back my money of Rs 1522.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly note that the charges levied to your account is as per the Bank's Schedule for Fees and charges. In case of any query/assistance, please feel free to visit your account branch / nearest branch. contact our Phonebanking Team at 61606161 or email us at [protected]@hdfcbank.com. Please visit the URL below to know the fees and charges applicable to your account: http://bit.ly/2K5V5gk.

-Zubin
HDFC Bank Customer Assistance

Aug 30, 2019

Updated by Swati Taneja These charges are not valid if transaction is done for self account.This is nowhere in any terms and conditions.It was a self cheque. Please refund the amount else I shall escalate higher and would definitely close my account.