[Resolved] HDFC Bank — refund against wrongly debited amount

kannu kanchan

from Morinda, Punjab

Address:

Panchkula, Haryana, 134113

Dear sir,

Pls find attached.. On 2nd oct 2018 when i was purchasing a dress from zara shop for rs. 690.. I swiped my debit card.. The said transaction got failed... But amount got deducted from my account.. I want my cash back.. Pls find below the msg i received from your bank.. And attached failed transaction slip.. Which zara cashier gave me..

Thank you for using debit card ending 5098 for rs.690.00 in chandigarh at inditex trent retail i on[protected]:13:57:59 avl bal: rs.3493.91

Account no. And details - [protected]
Parvinder kaur
Hdfc, mdc
Panchkula

Regards

Parvinder kaur

+1 photos

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Nov 23, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We have raised chargeback vide reference number 1677408 and you will be receiving response within 9 working days. Please write to [protected]@hdfcbank.com for any further clarification or assistance.

-Manoj
HDFC Bank Customer Assistance