[Resolved] HDFC Bank — refund amount from another website processed by mistake into a dormant account, need it back

Gunjan S

from Delhi, Delhi

Address:	Vadodara, Gujarat
Website:	www.hdfcbank.com

Hi, i have a hdfc account which was opened by my previous employer and after i left that company, it has been dormant ever since. Although, illegal still hdfc bank has been levying false maintenance charges to it and it has reached up to -8000+ recently. Earlier this year, they even sent me a text saying that your account will be closed if you don't take any action and so i didn't expecting the same, so they should have closed it, right? But they kept it open and kept levying maintenance charges. Now, by some technical glitch, myntra e-commerce website has transferred my refund amount into that account, which i cannot even withdraw it since that was already gulped by hdfc and the maintenance charges were deducted from it.
My request is plz return that amount since i don't have anything to do with this account or bank anymore and that is pretty much clear since i have never used it in 2+ years now. And my financial condition isn't that well these days, so every penny counts.
Please help asap.

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Oct 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 15, 2018

Updated by Gunjan S Now they have even deducted all the money even after all the complaints and everything. I am not liable to pay them in anyway since I don't use or want to use their services in anyways and was never their customer, infact my employer was and still this Bank is behaving like a fraud.

Verified Support

Sep 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Anay
HDFC Bank Customer Assistance

Sep 17, 2018

Updated by Gunjan S Dear Sir,

All your Bank did on providing response on my complaint is to confirm the refund and nothing else. My real concern is, I want that money back. I don't want anything to do with this HDFC account and haven't been using it for 2+ years now. Please close it once and for all and allow my refund money from Myntra to come back to me.
I would have have visited this branch and closed it myself, if I was living in the state.
I am married and have moved 2+ yes ago.
So, plz understand and help.