[Resolved]  HDFC Bank — Refund amount not received

Yesterday at noon I placed an order on Reliance Digital store, but because of shortage in inventory my order got cancelled. In the morning I received message from HDFC Bank, that my amount has been credited back into my account but still its not reflected into my account yet.

Message screenshot is attached below.

As the message says from HDFC that, Reliance Digital has already processed the refund amount, but it is still not reflected when I check the balance!
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jan 13, 2021
Updated by prathameshkoshti
The transaction was done using debit card not credit card
Jan 14, 2021
Updated by prathameshkoshti
Refund reflected in my account. Took around 36hrs
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information